Track Your Order
Track your Aurelloom order
When your order has been dispatched, we will send a shipping confirmation email containing your tracking number and a link to our tracking page.
Open your shipping confirmation email.
Select the tracking link or copy the tracking number.
Enter the number on our store's Order Tracking page.
Tracking has not updated yet
International tracking may take several business days to show its first scan. It is also normal for tracking to pause while a parcel moves between facilities or clears customs.
Need help?
If tracking has not shown any movement for 7 business days, or if the estimated delivery window has passed, email social.aurelloom@gmail.com with your order number and tracking number. We will review the shipment and contact the carrier when appropriate.
Please note that carrier scans and delivery dates are estimates and may be affected by customs, weather, peak seasons, or other events outside our control.